Call Centre 2010
MECC'10 - Recession & Customer Retention Strategies Highlight The Contact Centres Growing Importance......... Region-specific information, trends and developments......... A case-study rich conference format......... Actionable guidance on all key outsourcing decision points.............. Quality networking in the company of the Middle East's leading outsourcing professionals.............. Special show offerings from participating Vendors......... Attractive early bird and group discounts.....
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MECC '10 Brochure


Premium Sponsor

Smart Link
MECC Show Sponsor

Avaya
MECC Conference &
Awards Night Sponsor

Spanco GKS

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SPONSORSHIP

Why You Should Sponsor MECC'10

"Maximizing Mind share & Market share"

MECC'10 Sponsorship Options are carefully designed to help you achieve increased customer mind share and market share. Whether it is communications of brand values, competitive differentiation and/or enhanced customer loyalty and awareness, INSIGHTS can design a highly focused and customized solution that is right for you. These options incorporate, a variety of proven and unique event elements that are backed by INSIGHTS experience, subject knowledge and resources, and that ensure you obtain a realistic and beneficial return on your investment.

Here are the key background elements around which a customized sponsorship plan can be developed:-

  • MECC'10 is targeted at senior decision makers in the international marketplace, and in EMEA (Europe, Middle East, Africa) and Asia in particular.
  • MECC'10 will focus on Customer Management, Contact Centre Strategy and Outsourcing, the three most significant topics on senior management's agenda regarding customer equity and the customer value proposition, i.e. customer acquisition, retention and upselling.
  • INSIGHTS Conferences are renowned for their quality, utility, comprehensiveness and timeliness. Decision makers come to these events because they need clear cut answers; how to do things right and how to do things better.
  • INSIGHTS Exhibitions combine unique contact, information-gathering, demonstration and deal making opportunities. They are a perfect way to establish face-to-face communications with key decision makers and to expedite the selling process.
  • INSIGHTS Events are focused on the transmission of knowledge (in truly memorable ways), the active participation and involvement of delegates and visitors (in individually meaningful ways), the exchange of ideas, best practice, in-the-trenches experience, success stories and other valuable information (in inspiring, action-oriented ways), and the formation and development of business relationships and partnerships (in mutually beneficial ways).
  • INSIGHTS resources (databases, media partners, creative, etc) are dedicated to helping you succeed. Our intimate subject knowledge is one of the reasons we are different from other show organisers, but our imagination and flexibility are other attributes that our existing customers know we bring to the table for their benefit. We see MECC'10 not just as a stand-alone event but as a journey along which we intend to introduce you to many, beneficial contacts and opportunities.





    Premium Sponsor

    Smart Link




    Special Offers
    Discover who is offering:-

    Exhibitors Include
    Al-Futtaim Technologies
    Alcatel - Lucent
    Altitude Software
    ASC telecom AG
    Avaya
    CIAC
    CTS- Contact Centre BPO
    Globitel
    GreatBrook
    INSIGHTS
    Interactive Intelligence, Inc.®
    KnoahSoft
    MENA Business Services Fz LLC
    Moda Casa L.L.C.
    Pan Cyber Information Technology L.L.C
    Platoskills
    Smart Link
    Spanco GKS
    Spectrum Corporation Intl
    Tarp World Wide
    TeleFinity
    Teleopti
    Telephony Middle East
    Vocalcom Call Centre Technology
    Vox Spectrum
    Voxtron Middle East L.L.C


    Call Centre'10
    Technologies & Solutions Covering
    Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
    IVR Technologies, Voice Portals
    Quality Monitoring Systems
    Workforce Management Tools
    CRM Solutions
    Performance Management
    Integrated Agent Desktop
    Analytics/Knowledge Management
    Hosted Solutions, Web-driven Applications
    Contact Routing & Distribution
    Contact Centre Outsourcing

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