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About The Doctor


Dr. Brownell O'Connor
The Contact Centre Doctor
As an all-round Contact Centre expert and a native of the European Contact Centre capital of Ireland, Brownell combines legendary Irish humor with a unique blend of "hands-on" international experience. Through many varied assignments in the region, Brownell's involvement in and knowledge of Contact Centre issues in the Middle East is unmatched. His frequent multiple re-appointments are testament to his endearing style and proven business boosting advice.

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