UPCOMING SEMINARS Management Customer Experience Management Essentials Sept 27-28, 2010 - KSA Dec 6-7, 2010 - KSA Understanding & Deploying Call Centre Technology Sept 29-30, 2010 Customer Feedback Program Design Workshop Nov 8, 2010 Survey Design Workshop Nov 9-10, 2010 Data Analysis Workshop Nov 11, 2010 Survey Design & Data Analysis Workshop Nov 8-11, 2010 Achieving Call Centre Sales Goals Nov 8-9, 2010 Contact Centre Kick Start 2011 Dec 12-15, 2010 Avaya CMS CMS : Maximizing Operational Effectiveness Nov 10-11, 2010 Train The Trainer Train The Call Centre Trainer Foundation Course Dec 8-9, 2010 Team Leaders & Supervisors Vital People Management Skills For Team Leaders And Supervisors Oct 10-11, 2010 CIAC Certification Customer Relationship Management Oct 12-14, 2010 Click Here To Download Middle East Call Centre Awards 2010 Commemorative Issue Retrive Your Username and Password Email Id : You must use the same ID as you previously registered. Follow INSIGHTS On Username : Password : Dont have an account? Register here! Forgot your password? Click here! Subscribe to INSIGHTS Mailing List Email: Retype Email: Click Here To Download Middle East Call Centre Awards 2010 Commemorative Issue

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