The Ultimate Contact Centre Improvement Event For 2025
Showcase Your Solutions Across AI, CX, and Outsourcing
Be a leader at the Middle East’s premier contact centre event in Dubai on September 24-25, 2025!
This 2-day Extravaganza combines multiple high impact development, exceptional networking opportunities and state-of-the-art technology options

Track 1: Contact Centre Outsourcing
(2 Days, Sep 24-25)
- Reach clients seeking outsourcing solutions.

Track 2: CX/AI
(AI on Sep 24, CX on Sep 25)
- Target CX and AI adopters.

Track 3:
Contact Centre Masterclass Options
- Get To Know Contacts Who Are Serious About Improvement
Why Sponsor or Exhibit?
Sponsor or exhibit to connect with decision-makers from
government, banking, telecom, retail, and more – actively seeking your innovative solutions.
- Multi-Track Exposure: Reach outsourcing and CX/AI audiences.
- Showcase Expertise: Highlight AI, CX, and outsourcing capabilities.
- Generate Leads: Engage clients evaluating your solutions.
- Boost Your Brand: Stand out in a growing market.
- Network: Build relationships with key stakeholders.
- Stay Ahead: Tap into the latest industry trends.
Who Will Attend?
This 2-day Extravaganza combines multiple high impact development, exceptional networking opportunities and state-of-the-art technology options
Outsourcing Track
Procurement heads, operations directors seeking AI-driven vendors.
CX/AI Track
CX leaders, digital heads adopting AI and CX solutions.
Masterclass Track
Contact Centre managers and decision-makers.
Industries
Government, finance, telecom, retail, healthcare, travel, and more.
Frequently Asked Questions
The Middle East Contact Centre Extravaganza '25 is the ultimate contact centre improvement event of 2025. It's a two-day event held in Dubai on September 24-25, bringing together industry leaders, decision-makers, and solution providers to explore the latest advancements in AI, CX, and outsourcing within the contact centre industry. Attendees will have access to multiple tracks, networking opportunities, and a showcase of cutting-edge technologies.
The Extravaganza '25 caters to a wide range of professionals within the contact centre and customer experience domain:
- Outsourcing Track: Procurement heads, operations directors seeking AI-driven vendors.
- CX/AI Track: CX leaders, digital transformation heads interested in AI and CX solutions.
- Masterclass Track: Contact centre managers, supervisors, and decision-makers looking to improve their operations.
- Industries: Professionals from government, banking, telecom, retail, healthcare, travel, and other sectors seeking innovative contact centre solutions.
Sponsoring or exhibiting at the Extravaganza '25 offers numerous benefits, including:
Multi-Track Exposure: Reach a diverse audience interested in outsourcing, CX, and AI solutions.
Showcase Expertise: Position your company as a leader in the industry and highlight your capabilities.
Generate Leads: Connect with potential clients actively seeking solutions and partnerships.
Boost Your Brand: Enhance your brand visibility and stand out in a competitive market.
Network: Build valuable relationships with key stakeholders and industry influencers.
Stay Ahead: Gain insights into the latest trends and innovations shaping the future of contact centres. Different sponsorship levels are available to suit various budgets and objectives.
Several packages are available to suit different needs and budgets, ranging from Platinum to Bronze sponsorships, as well as exhibition-only options. Each tier offers varying levels of exposure, branding opportunities, speaking slots, booth sizes, and access to attendees. Contact us for detailed information on each package and to discuss custom sponsorship opportunities.