Middle East Call Centre &
CX Conference 2021
Creating Your
"Next-Gen"
Contact Centre
Oct 27-28, 2021 - Dubai, UAE
Learn More
Middle East Call Centre &
CX Awards 2021
Apply Now For The INSIGHTS
Middle East Call Centre Awards 2021 >>
Forthcoming Seminars
Your Most Effective Route To Rapid Performance Improvement
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INSIGHTS Competency Based Call Centre Training For Agents, Supervisors & Managers
- Comprehensive, complete, career-spanning range of courses
- Interactive, engaging sessions inspire job excellence
- Team-building & workload sharing attributes emphasized
- Multimedia content includes simulations & action recordings
- Full course assessment and feedback to Approving Managers
- Successful Call Centre practitioners as instructors
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