Insights Annual Middle East
Call Centre & CX Awards 2025

2025 Dubai, UAE

It's back, cooler, more useful and more impressive than ever

New for 2025
AI feedback option

☑ Steer your Contact Centre closer to its strategic goals.
☑ Collect invaluable ideas for improved operational performance.
☑ Develop your team and a supporting Contact Centre culture accordingly.
☑ Discover the most common success traits of previous Call Centre Awards winners.
☑ Understand a proven Call Centre life-cycle development model and how you can leverage it for continuous, ongoing improvement.
Plus New For 2025:

Plus New For 2025:

☑ Free AI-Created Feedback On Your Submission.

* Have You Allocated Your Call Centre Resources For Maximum Return?
* Do You Know, & Are You Meeting Your Customers Expectations?
* Is Your Call Centre The Best In It’s Category Or Even Amongst It’s Peers?

* New Awards To Recognize The Wisdom & Effectiveness Of Outsourcing
* Multiple Awards Recognising Excellence In Outsourcing Operations, Management & Reporting
* Mutually Beneficial Benefits That Arose As A Result Of Establishing A Win-Win Relationship

* Is Your CX Initiative Purposefully Supported & Driven By Senior Management?
* How Good Is Your CX Modelling Methodology At Driving The Required Customer Behaviours?
* Do You Have A Creditable CX Value Proposition That Can Demonstrate A Positive RoI?

Fill in the following details to get more information:

Insights Annual Middle East Call Centre & CX Awards 2025

Main Submissions Deadline: Aug 22

Regional Judging Day: Sept 11

Gala Awards Dinner: Sept 25