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Insights Annual Middle East
Call Centre & CX Awards 2026
2026 Dubai, UAE
New for 2026
| ☑ | Steer your Contact Centre closer to its strategic goals. |
| ☑ | Collect invaluable ideas for improved operational performance. |
| ☑ | Develop your team and a supporting Contact Centre culture accordingly. |
| ☑ | Discover the most common success traits of previous Call Centre Awards winners. |
| ☑ | Understand a proven Call Centre life-cycle development model and how you can leverage it for continuous, ongoing improvement. |
Plus New For 2026:
Plus New For 2025:
| ☑ | Free AI-Created Feedback On Your Submission. |
Insights Annual Middle East
Call Centre & CX Awards 2026
Main Submissions Deadline
15 August
Regional Judging Day
10 September
Gala Awards Dinner
24 September
Insights Annual Middle East
Call Centre & CX Awards 2026
Main Submissions Deadline
15 August
Regional Judging Day
10 September
Gala Awards Dinner
24 September
Title Awards
Title Awards
Recognising top-performing contact centres, helpdesks, and service providers that demonstrate strong operational performance, strategy alignment, and customer experience excellence.
Individual Excellence Awards
Individual Excellence Awards
Celebrating professionals who demonstrate leadership, expertise, and measurable impact in contact centre and customer experience roles.
AI Innovation Awards
AI Innovation Awards
Honouring organisations that apply artificial intelligence to improve customer interactions, enhance agent performance, and optimise contact centre operations.
Ready to Enter the Awards?
Insights Annual Middle East Call Centre & CX Awards 2026
Main Submissions Deadline: 15 August
Regional Judging Day: 10 September
Gala Awards Dinner: 24 September