INSIGHTS MIDDLE EAST

Insights Annual Middle East
Call Centre & CX Awards 2026

2026 Dubai, UAE

It's back, cooler, more useful and more impressive than ever

New for 2026
AI feedback option

Steer your Contact Centre closer to its strategic goals.
Collect invaluable ideas for improved operational performance.
Develop your team and a supporting Contact Centre culture accordingly.
Discover the most common success traits of previous Call Centre Awards winners.
Understand a proven Call Centre life-cycle development model and how you can leverage it for continuous, ongoing improvement.
Plus New For 2026:

Plus New For 2025:

Free AI-Created Feedback On Your Submission.

Insights Annual Middle East Call Centre & CX Awards 2026

Main Submissions Deadline: Sept 18

Regional Judging Day: Oct 15

Gala Awards Dinner: Oct 29

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