Insights Annual Middle East
Call Centre & CX Awards 2025
2025 Dubai, UAE
It's back, cooler, more useful and more impressive than ever
New for 2025
AI feedback option
| ☑ | Steer your Contact Centre closer to its strategic goals. |
| ☑ | Collect invaluable ideas for improved operational performance. |
| ☑ | Develop your team and a supporting Contact Centre culture accordingly. |
| ☑ | Discover the most common success traits of previous Call Centre Awards winners. |
| ☑ | Understand a proven Call Centre life-cycle development model and how you can leverage it for continuous, ongoing improvement. |
Plus New For 2025:
Plus New For 2025:
| ☑ | Free AI-Created Feedback On Your Submission. |
* Have You Allocated Your Call Centre Resources For Maximum Return?
* Do You Know, & Are You Meeting Your Customers Expectations?
* Is Your Call Centre The Best In It’s Category Or Even Amongst It’s Peers?
* New Awards To Recognize The Wisdom & Effectiveness Of Outsourcing
* Multiple Awards Recognising Excellence In Outsourcing Operations, Management & Reporting
* Mutually Beneficial Benefits That Arose As A Result Of Establishing A Win-Win Relationship
* Is Your CX Initiative Purposefully Supported & Driven By Senior Management?
* How Good Is Your CX Modelling Methodology At Driving The Required Customer Behaviours?
* Do You Have A Creditable CX Value Proposition That Can Demonstrate A Positive RoI?
