The Region’s Only Branded CX Specialist

Proven Contact Centre Cost Reduction Tactics

Realistic CX & AI-Inspired Growth

Successful Outsourcing

Market Development – Events, Awards, Standards

Results-driven Competency Development

Our range of training courses is impressive, the results even more so

Agent Soft Skills Training (Inbound & Outbound)

Essential for new hires, necessary as a refresher

Team Leader & Operating Support Function Training/Certification

Key roles require specific knowledge and skills, especially in areas such as coaching, quality assurance, and workforce management

Management Training/Personal Certification

Experience and ongoing development are necessary to achieve peak performance, and this can be validated through the INSIGHTS Personal Certification Scheme

Specialist Topics, eg Train-the-Trainer, Survey Design, Outsourcing

Unique programs guaranteed to deliver step change improvement in specifically required areas of expertise

RoI-driven Consultancy Services Covering Discovery, Analysis & Recommendations

Your one-stop shop for regionally-honed and experience-driven guidance

We are the best

INSIGHTS has been giving best consultation to top UAE’s companies since 1996

Excellence Record

From banking and insurance to wealth the management and securitie on distribution financial

350+ Projects Done

From banking and insurance to wealth the management and securitie on there

500+ Happy Clients

From banking and insurance to wealth the management and securitie on there

750+ Team Experts

From banking and insurance to wealth the management and securitie on there

Get Free Quote

From banking and insurance to wealth the management and securitie on distribution financial

From banking and insurance to wealth manage ent and securities distribution, we dedicate financial on services the teams serve all major sectors.

Robart Marts Ceo at dorn

From banking and insurance to wealth manage ent and securities distribution, we dedicate financial on services the teams serve all major sectors.

July Robast Manager

From banking and insurance to wealth manage ent and securities distribution, we dedicate financial on services the teams serve all major sectors.

Mark Stive Ceo at dron